Marco A. Guzman
OBJECTIVE
I am seeking a position where I can use my three years experience in customer service that I acquired as a
restaurant manager, my bachelor of business administration education, and my Spanish-speaking fluency.
REVELANT EXPERIENCE
Manager/Supervisor, La Casa Del Pueblo Restaurant, 615 Biddison Street, Fort Worth, TX 76110 (’99 – ’02)
Featured in the Star-Telegram in January 2000 as one of the best Tex-Mex Restaurants in Fort Worth,
La Casa Del Pueblo is quality family restaurant with more than ten years in service.
This restaurant has ten employees in this position, I:
- Supervised the kitchen and dining room employees (ten employees)
- Do food cost, and the scheduling of employees
·
- Used my bilingual language skills to interpret food orders for our Spanish-speaking customers
·
- Monitored our compliance with all health department and governmental standards
·
- Trained waitresses to provide excellent serving skills
·
- Developed business analyses and forecast of revenue and costs of introducing new food products
OTHER EXPERIENCES
As a student, I worked my way through school part-time (and sometimes full time) in a small bar.
Specifically, I did whatever was necessary for the establishment to succeed. I served as a bartender,
waiter and host and used my bilingual skills (02-present).
· - Do daily inventory to match daily sales
·
- Solve disputes between employees and staff
·
- Supervised 12 employees
EDUCATION
Bachelor of Business Administration, Texas Wesleyan University, School of Business, 1201
Wesleyan Street, TX 76105 (1/01-present). Realistic graduation date: (12/05). Texas Wesleyan University is a selective
liberal arts private university with an accredited business program and excellent business faculty. I earned a GPA = 3.0
in my management and supervision-oriented courses:
- Management
- Workplace Management and Negotiation
- Business Law
- Worker Psychology
Associate of Fine Arts Tarrant County College, 5031 Campus Drive, Fort Worth, TX 76119 (8/96-12/99).
In my academic program, I have learned many useful skills and applicable concepts while preparing
for my bachelor’s degree program.
PERSONAL INFORMATION
| Address: | 209 West Dickson street,Fort Worth, TX 76110 |
| Home Phone: | 817 924-3436 |
| Cell Phone: | 817 239-4550 |
| E-mail | maguzman78@hotmail.com |
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